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Central booking line 01522 309309 (8am – 7.30pm Monday – Thursday and Fridays 8am – 5pm). 

Face coverings are to be worn at all times, unless you have a medical exemption. 

If you are over 15 and want a free at-home STI test, please click here.

We offer a free text service for sexual health questions and advice called Chathealth (Lincolnshire residents, aged 13-19): Text 07520 649893

Emergency Contraception is available at community pharmacies but we recommend phoning ahead of your visit to find out their opening times and access to services. Alternatively, you may ring LiSH on our central booking line 01522 309309 (8am – 7.30pm Monday – Thursday and Fridays 8am – 5pm).

What is PrEP? PrEP is a pill that protects you from HIV. LiSH now offers PrEP free on the NHS under the national programme. Please contact LiSH if you would like to know more about PrEP by ringing 01522 309309. Click HERE for more information from Terrence Higgins Trust.

Questions and Answers:

I have been treated for warts but the treatment was stopped in the middle due to COVID. May I start it again with LiSH?

Yes you can. Please then phone LiSH for an appointment 01522 309309.


I think I have been in contact with someone who has an STI (or I suspect this). What should I do?

First of all, we need to know the specific type of infection you’ve been in contact with to formulate a correct management plan for you (for example, evidence of positive results from your partner). We may need to ask you for your partner’s/contact’s personal details (name, date of birth, mobile number) so as to be able to confirm/verify your partner’s positive test results. This may require contacting other sexual health services your partner has attended for their positive tests (contact tracing).


I have received my smear results but do not understand them. I have been sent to you from my GP for clarification. How do I proceed?

Your GPs are usually the best source of further information related to cervical smear/screening results. It is also possible that your GPs are referring to us because of specific abnormalities on your smear results which might be related/caused by STIs. We would thus appreciate if you could ask your GP to send in a formal referral letter to us explaining the reason(s) for referral if possible. If not, we’d ask your permission to view the results under question on official smear report system and will do our best to explain the results and answer your questions.


I think I have a water infection, what should I do?

This needs further exploration as symptoms of water infection (example, burning urination) are non-specific and can also be caused by STIs in sexually active persons (such as chlamydia and gonorrhea). If you think you are at risk of an STI, please contact us (or) request an online testing kits via ‘free and clear’. We can offer a telephone consultation if you prefer to talk to a sexual health practitioner about your symptoms/problem first. We recommend against indiscriminate use of antibiotics to treat presumed water infection (without definitive proof) as this approach can mask the undiagnosed STI and can consequently delay the appropriate treatment.


My thrush won’t go away even though I have had over the counter treatment. What should I do?  

Firstly, your symptoms may not be due to a thrush infection at all because there are other infections including STI which can also cause similar symptoms. Secondly, you may have certain types of thrush infections which are more difficult to treat than usual types. Or, thirdly you may have specific medical problems which make your thrush infection more resistant to treatment or easily recur once you stop the treatment. You can request an appointment with one of our clinicians to go through your symptoms to decide next course of action which may require you attending one of our clinics for more detailed assessment and tests.


I am in a new relationship and would like to be tested. What should I do?

We would recommend routine STI screening/testing for both of you. You can request a free online STI testing for chlamydia and gonorrhoea (free and clear) if you are 15 years of age or older or phone us for an appointment on 01522 309309.