ChatHealth

TEXT 07520 649893

Mon-Fri 9am-4pm

*This is not a crisis service. Texts replied to in 24 hrs

We do not usually inform your parents or anyone else if you contact us. We might inform someone

if we were concerned about your safety, but we would usually speak to you first. Your messages

are stored and can be seen by other healthcare staff who follow the same confidentiality rules.

We aim to reply to you within one working day and you should get an immediate bounce-back

to confirm we received your text. Texts will not be seen outside of normal working hours. If you

need help before you hear back from us, contact your doctor or dial 111. Our text number does

not receive voice calls or MMS picture messages. We support messaging from UK mobile numbers

only (which does not include messages sent from landlines, international mobile numbers and

some 'number masking' mobile apps). Prevent ChatHealthfrom sending messages to you by texting

STOP to our number. Messages are charged at your usual rate.