TEXT 07520 649893
*This is not a crisis service. Texts replied to in 24 hrs
We do not usually inform your parents or anyone else if you contact us. We might inform someone
if we were concerned about your safety, but we would usually speak to you first. Your messages
are stored and can be seen by other healthcare staff who follow the same confidentiality rules.
We aim to reply to you within one working day and you should get an immediate bounce-back
to confirm we received your text. Texts will not be seen outside of normal working hours. If you
need help before you hear back from us, contact your doctor or dial 111. Our text number does
not receive voice calls or MMS picture messages. We support messaging from UK mobile numbers
only (which does not include messages sent from landlines, international mobile numbers and
some 'number masking' mobile apps). Prevent ChatHealthfrom sending messages to you by texting
STOP to our number. Messages are charged at your usual rate.