Chathealth

Confidential Sexual Health Advice & Support for Young People

(ages 13-19)

TEXT 07520 649893

Monday to Friday 9am-4pm

*This is not a crisis service. Texts replied to within 24 hours

PLEASE NOTE: this is NOT a live chat. We aim to respond to all messages within 24 working hours, Monday to Friday (excluding weekends and Bank Holidays). Please also be aware that with the additional pressure on services due to COVID19 we may not be able to respond as quickly as we would like. If you need help in the meantime contact your doctor or call NHS 111 or visit our website: Click here for our website. If it is an emergency, dial 999 or visit A&E. Click here for the privacy statement from Chathealth.

We do not usually inform your parents or anyone else if you contact us. We might inform someone if we were concerned about your safety, but we would usually speak to you first. Your messages are stored and can be seen by other healthcare staff who follow the same confidentiality rules. Texts will not be seen outside of normal working hours. Our text number does not receive voice calls or MMS picture messages. We support messaging from UK mobile numbers only (which does not include messages sent from landlines, international mobile numbers and some 'number masking' mobile apps). Prevent ChatHealth from sending messages to you by texting STOP to our number. Messages are charged at your usual rate.